Spring Above Marketing presents another new web application, Liaison. Liaison brings an in-depth customer support system to your business needs. A simple to use help desk application will streamline your support process and ensure your customers are satisfied.
It is simple really. Make the process for customers receiving support fast and simple. Liaison achieves this by integrating an informative and functional ticketing system with a customer database and a host of options and integrating them seamlessly. Your back-end support personnel will love working with this system and be shocked by the efficiency it provides. Your customers will be grateful for the quick support time and great service, not to mention the ease of use.
Some great features of Liaison:
• Improved customer satisfaction with customer portal
• Self service knowledge base
• Easy ticket creation and processing
• Support center dashboard
• Assign tickets, define priorities and customize routing
• Comprehensive database makes effective reports
• Powerful license tracking functionality
• Easily learn trouble spots
And there is so much more.
Sign up for Liaison today by Contacting Us!
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